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FAQ
Quick Answers
How do I contact customer support if I have a question or issue?
You can reach our customer support team by emailing support@kenkyu.ai. We will get back to you within 2 business days.
What makes Kenkyu.ai different from ChatGPT?
We leverage powerful tools such as ChatGPT, on top of many others within our app's backend. Kenkyu.ai's secret sauce comes from being tailor made for academic research workflows. Unlike ChatGPT, we allow you to target academic libraries for your research and manage your sources for citation. We are laser focused on finding and solving the unique pain points of academic researchers.
Is my data secure?
Kenkyu.ai takes your data and privacy seriously. We follow best practices in securing your data behind robust infrastructures and authentication.
What languages are supported?
Our console displays in either English or Japanese, and we translate research papers from any major language.